Quick returns and immediate benefits make patient engagement technologies particularly appealing for healthcare providers.
FREMONT, CA: Disruptive technologies are fueling the growth of the healthcare industry. Healthcare providers are investing in technology-backed solutions. While some of the investments give returns after a certain period, a few become rewarding immediately; patient engagement technologies go under the latter category. The benefits of enhanced patient engagement become apparent as soon as digital solutions are implemented. Patient engagement technology involves the use of modern tools and network capabilities to improve interactions between patients and caregivers across digital mediums. By facilitating engagement, the solutions drive unmatched convenience into healthcare. Some of the benefits of patient engagement technology are discussed in this article.
Fewer Appointment Cancellations
Technology-backed systems for appointment management are one of the many patient engagement solutions available today. It helps organizations with booking and managing appointments. Legacy appointment management systems face limitations in informing patients regarding their appointment, because of which many patients fail to show up at clinics. Similarly, cancellations and rescheduling tasks also become complicated. Advanced appointment tracking and management tools enable smooth processing of appointments while keeping patients in the loop throughout, resulting in the least number of cancellations or missed appointments.
Flexibility in Communications with Patients
Conveying developments to patients or facilitating self-monitoring during or after recovery requires robust communication channels between patients and healthcare providers. Patient engagement technology is helping develop the flexibility that hospitals and clinics need to deal with a diverse range of patients. Today, patients can communicate with care providers in languages of their preference and discuss health issues remotely, allowing healthcare providers to work closely and efficiently.
Chatbot Services
AI-backed chatbots are becoming an important part of the healthcare sector. Patient engagement sees an immediate improvement when patients are allowed to access intelligent chatbots to get queries addressed. As a result, service providers enjoy better relationships with patients.
A recent article published in Healthcare IT News mentions how a California-based healthcare provider managed to decrease no-shows for appointments by 29 percent and increased annual revenue by $1 million after enhancing patient engagement through technology. Leveraging patient engagement tech can be similarly rewarding for every healthcare provider. Thus, healthcare organizations can count on patient engagement solutions to provide immediate and significant benefits.
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