A plethora of technology available for participation, advocacy and appraisal tools is no longer costly. Consistency of patient participation has encouraged many healthcare providers to resolve previously overlooked problems, contributing to a rise in ROI.
Fremont, CA: Healthcare is redesigning the models of care more towards patient-centeredness. Patients are more likely to be viewed as customers, provided that the demand for interaction is not only organised and easy, but personalised and available anywhere and at any time.
Patient experience trends-Investment in technology
A plethora of technology available for participation, advocacy and appraisal tools is no longer costly.Consistency of patient participation has encouraged many healthcare providers to resolve previously overlooked problems, contributing to a rise in ROI.
Self-check-in kiosks, Remote Care via telehealth empowers patients to manage their own care. Rising financial pressure on healthcare organisations is turning to digital healthcare solutions, which is a key prescription for making participation a priority.
Simplifying Onboarding & Referrals
Key patient engagement trends indicate that the crucial pain points for patients are referrals and onboarding. Any complexity in this process will be a burden on the patient and for the healthcare organization.
• Onboarding Patients can safely fill out their home forms using the patient portal. All documents and evaluations are automatically connected to their profile in a centralised view of the results, which is accessible across departments, thereby improving personalisation.
• Digitizing referral processing, providers may set the process in real-time. A centralised view of the data also helps patients to see their referral accepted by the insurer.
Smart Tech
Moving towards smart technology is one of the leading trends in patient engagement that will allow real-time sensitive, insightful and responsive care. All patient data in one location will allow healthier choices, improve results and minimise costs more effectively. Wearables and other devices mixed with AI help patients keep track of their wellbeing.
